Guarantee & Warranty Information

Welcome to our Guarantee & Warranty Information page. We strive to provide you with high-quality products at unbeatable prices. Here, you’ll find all the details you need about our guarantee and warranty policies.

1. 30-Day Satisfaction Guarantee

We want you to be completely satisfied with your purchase. If you’re not, you can return the item(s) within 30 days of receiving your order for a full refund or exchange, subject to the conditions below.

Conditions:

• The item(s) must be in their original condition, unused, and with all original packaging and tags attached.
• Proof of purchase is required.

2. Product Warranty

All our products come with a 6-month warranty against manufacturing defects. This warranty covers:

• Defects in materials and workmanship
• Faulty or malfunctioning parts

Exclusions:

• Normal wear and tear
• Damage caused by misuse, abuse, or neglect
• Unauthorized repairs or modifications

3. How to Make a Warranty Claim

If you believe your product is defective and within the warranty period, please follow these steps:

1. Contact our Customer Service Team via email at info@pricefave.com.
2. Provide your order number, a detailed description of the issue, and any relevant photos.
3. Our team will review your claim and, if approved, will provide instructions on returning the defective item.

4. Refunds and Replacements

Upon receipt and inspection of the returned item, we will:

• Issue a full refund to your original payment method if the item is found to be defective or not as described.
• Send a replacement item, if preferred, at no additional cost.

5. Shipping Costs

• Returns: You are responsible for the cost of shipping returned items unless the item is defective or not as described.
• Replacements: We will cover the shipping costs for replacement items if the original item was defective or not as described.

6. Contact Us

For any questions or concerns regarding our guarantee and warranty policies, please reach out to our Customer Service Team. We’re here to help!

Thank you for shopping with us! Your satisfaction is our top priority.